@import "https://fonts.googleapis.com/css2?family=Plus+Jakarta+Sans:wght@400;500;600;700;800&family=Inter:wght@400;500;600;700&display=swap";@layer talkentra-base{:root{--brand-color:#ed5414;--talkentra-orange:#ed5414;color:#0f172a;font-family:Plus Jakarta Sans,Inter,system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif}*{box-sizing:border-box}html,body,#app{background:0 0;width:100%;height:100%;margin:0;overflow:hidden}button,input,textarea{font:inherit}button{cursor:pointer}button:focus-visible,input:focus-visible,textarea:focus-visible{outline:3px solid color-mix(in srgb, var(--brand-color) 30%, transparent);outline-offset:2px}.launcher{background:var(--brand-color);width:56px;height:56px;box-shadow:0 6px 20px color-mix(in srgb, var(--brand-color) 35%, transparent);border:2.5px solid #fff;border-radius:50%;justify-content:center;align-items:center;padding:12px;transition:transform .18s cubic-bezier(.2,.8,.2,1),box-shadow .18s cubic-bezier(.2,.8,.2,1);display:flex;position:absolute;bottom:6px;right:6px;overflow:hidden}.launcher:hover{box-shadow:0 10px 28px color-mix(in srgb, var(--brand-color) 45%, transparent);transform:translateY(-2px)scale(1.03)}.launcher:active{transform:scale(.95)}.launcher img{border-radius:inherit;object-fit:contain;width:100%;height:100%;display:block}.launcher.has-custom-logo{background:#fff;padding:4px}.launcher-badge{color:#fff;background:#ef4444;border-radius:50%;justify-content:center;align-items:center;width:20px;height:20px;font-size:10.5px;font-weight:700;animation:2s infinite badge-pulse;display:flex;position:absolute;top:-2px;right:-2px;box-shadow:0 2px 8px #ef444466}.launcher-badge[hidden]{display:none}.panel{background:#fffcfa;border:1px solid #e2e8f0e6;border-radius:28px;animation:.2s cubic-bezier(.2,.8,.2,1) both panel-open;position:absolute;inset:0;overflow:hidden;box-shadow:0 24px 60px #0f172a2e,inset 0 1px #fff}.panel header{z-index:10;-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);color:#0f172a;background:#fffffff0;border-bottom:1px solid #e2e8f0cc;justify-content:space-between;align-items:center;height:60px;padding:0 14px;display:flex;position:absolute;top:0;left:0;right:0}.brand-lockup{background:#fff;border:1px solid #e2e8f0e6;border-radius:999px;align-items:center;gap:9px;width:fit-content;min-width:0;max-width:calc(100% - 130px);padding:5px 12px 5px 6px;transition:transform .18s,box-shadow .18s;display:flex;position:absolute;top:50%;left:50%;transform:translate(-50%,-50%);box-shadow:0 4px 14px #0f172a0f}.brand-lockup:hover{transform:translate(-50%,-50%)translateY(-1px);box-shadow:0 6px 18px #0f172a1a}.brand-mark,.brand-lockup>img{background:var(--brand-color);object-fit:contain;border-radius:50%;flex:none;width:32px;height:32px}.brand-mark{color:#fff;border:1px solid #fff3;place-items:center;font-weight:700;display:grid}.brand-mark[hidden]{display:none}.brand-lockup>img{background:#fff}.agent-copy{min-width:0;overflow:hidden}.brand-lockup strong{color:#0f172a;text-overflow:ellipsis;white-space:nowrap;max-width:120px;font-size:12px;font-weight:700;display:block;overflow:hidden}.brand-lockup small{color:#64748b;align-items:center;gap:4px;margin-top:1px;font-size:10px;font-weight:500;display:flex}.brand-lockup small i{background:#22c55e;border-radius:50%;width:6.5px;height:6.5px;animation:2s infinite status-pulse;display:inline-block}.agent-rating{display:none!important}.panel header button{color:#334155;background:#f1f5f9;border:0;border-radius:50%;justify-content:center;align-items:center;width:32px;height:32px;font-size:16px;transition:background .16s,transform .16s;display:inline-flex}.panel header button:hover{background:#e2e8f0;transform:scale(1.05)}.panel header button:active{transform:scale(.95)}.header-actions{gap:6px;margin-left:auto;display:flex}.chat-menu{z-index:20;background:#fff;border:1px solid #cbd5e1;border-radius:14px;width:170px;padding:6px;animation:.16s both menu-in;position:absolute;top:56px;right:12px;box-shadow:0 12px 32px #0f172a29}.chat-menu[hidden]{display:none}.chat-menu button{color:#ef4444;text-align:left;background:0 0;border:0;border-radius:8px;width:100%;padding:8px 10px;font-size:12px;font-weight:600}.chat-menu button:hover{background:#fef2f2}.close-dialog{z-index:30;text-align:center;background:#fff;border:1px solid #e2e8f0;border-radius:20px;width:280px;padding:20px;position:absolute;top:50%;left:50%;transform:translate(-50%,-50%);box-shadow:0 20px 50px #0f172a33}.close-dialog[open]{gap:12px;display:grid}.close-dialog-x{color:#64748b;background:#f1f5f9;border:0;border-radius:50%;place-items:center;width:28px;height:28px;font-size:16px;display:grid;position:absolute;top:8px;right:8px}.close-dialog-icon{color:#ef4444;background:#fef2f2;border-radius:50%;place-items:center;width:44px;height:44px;margin:0 auto;display:grid}.close-dialog-icon svg{fill:none;stroke:currentColor;stroke-width:2px;width:22px;height:22px}.close-dialog p{color:#1e293b;margin:0;font-size:14px;font-weight:600;line-height:1.4}.close-dialog-confirm{color:#fff;background:#ef4444;border:0;border-radius:10px;width:100%;height:40px;font-size:13px;font-weight:700;transition:background .16s}.close-dialog-confirm:hover{background:#dc2626}.widget-view[hidden],.prechat-screen[hidden],.conversation-screen[hidden]{display:none!important}.widget-view{position:absolute;inset:60px 0 30px}.home-view{background:radial-gradient(circle at 90% 8%,#ff8e5c2e,#0000 38%),#fffcfa;flex-direction:column;gap:16px;padding:20px;display:flex;overflow-y:auto}.home-copy small{color:var(--brand-color);text-transform:uppercase;letter-spacing:.05em;font-size:12px;font-weight:700}.home-copy h1{color:#0f172a;letter-spacing:-.03em;margin:4px 0 0;font-size:26px;font-weight:800;line-height:1.15}.home-chat-card{background:#fff;border:1px solid #e2e8f0;border-radius:20px;flex-direction:column;gap:12px;padding:16px;display:flex;box-shadow:0 8px 30px #0f172a0f}.home-chat-card>div{align-items:center;gap:10px;display:flex}.home-agent,.prechat-avatar{background:var(--brand-color);color:#fff;border-radius:50%;flex:none;place-items:center;width:38px;height:38px;font-size:13px;font-weight:700;display:grid}.home-chat-card strong{color:#0f172a;font-size:13px;font-weight:700;display:block}.home-chat-card small{color:#64748b;align-items:center;gap:4px;margin-top:1px;font-size:11px;display:flex}.home-chat-card small i{background:#22c55e;border-radius:50%;width:6px;height:6px}.home-chat-card p{color:#475569;margin:0;font-size:13px;line-height:1.5}.home-chat-card>button{background:var(--brand-color);color:#fff;width:100%;height:42px;box-shadow:0 4px 14px color-mix(in srgb, var(--brand-color) 35%, transparent);border:0;border-radius:12px;font-size:13px;font-weight:700;transition:transform .16s}.home-chat-card>button:hover{transform:translateY(-1px)}.widget-nav{background:#fff;border:1px solid #e2e8f0;border-radius:16px;grid-template-columns:1fr 1fr;gap:6px;margin-top:auto;padding:4px;display:grid}.widget-nav button{color:#64748b;background:0 0;border:0;border-radius:12px;height:36px;font-size:12px;font-weight:600}.widget-nav button.active{color:#0f172a;background:#f1f5f9;font-weight:700}.chat-view{background:radial-gradient(circle at 90% 8%,#ff8e5c26,#0000 36%),#fffcfa}.conversation-screen{flex-direction:column;display:flex;position:absolute;inset:0}.conversation-screen .messages{scrollbar-color:color-mix(in srgb, var(--brand-color) 25%, #cbd5e1) transparent;scrollbar-width:thin;background:linear-gradient(#fff9,#fff8f566);flex-direction:column;gap:10px;padding:14px 14px 20px;display:flex;position:absolute;inset:0 0 64px;overflow:hidden auto}.welcome-message{align-items:flex-end;gap:8px;margin-bottom:4px;display:flex}.welcome-avatar{background:var(--brand-color);color:#fff;border-radius:50%;flex:none;place-items:center;width:28px;height:28px;font-size:10px;font-weight:800;display:grid}.welcome-message .welcome-bubble{color:#1e293b;border:1px solid #e2e8f0;border-left:3px solid var(--brand-color);background:#fff;border-radius:16px 16px 16px 4px;max-width:calc(100% - 42px);margin:0;padding:10px 13px;font-size:13.5px;line-height:1.45;box-shadow:0 4px 16px #0f172a0f}.message{white-space:pre-wrap;overflow-wrap:anywhere;width:fit-content;max-width:82%;padding:10px 14px;font-size:13.5px;line-height:1.45;animation:.2s both message-in;position:relative}.message.agent{color:#0f172a;border:1px solid #e2e8f0;border-left:3px solid var(--brand-color);background:#fff;border-radius:18px 18px 18px 4px;align-self:flex-start;margin-right:auto;box-shadow:0 4px 14px #0f172a0d}.message.visitor{background:linear-gradient(135deg, var(--brand-color), color-mix(in srgb, var(--brand-color) 82%, #000));color:#fff;box-shadow:0 4px 16px color-mix(in srgb, var(--brand-color) 30%, transparent);border-radius:18px 18px 4px;align-self:flex-end;margin-left:auto}.message-group{flex-direction:column;width:100%;display:flex}.message-group.agent{align-items:flex-start}.message-group.visitor{align-items:flex-end}.message-group.system{align-items:center}.message-author{color:#64748b;align-items:center;gap:6px;max-width:82%;margin:0 0 5px 2px;font-size:10.5px;display:flex}.message-author-avatar{background:color-mix(in srgb, var(--brand-color) 15%, #fff);width:22px;height:22px;color:var(--brand-color);border-radius:50%;place-items:center;font-size:8px;font-weight:800;display:grid}.message-author small{color:#718096;text-transform:uppercase;letter-spacing:.04em;background:#f1f5f9;border-radius:5px;padding:2px 5px;font-size:8px;font-weight:700}.agent-typing{z-index:7;align-items:center;gap:8px;max-width:calc(100% - 28px);display:flex;position:absolute;bottom:70px;left:14px}.agent-typing[hidden]{display:none}.typing-avatar{background:var(--brand-color);color:#fff;width:26px;height:26px;box-shadow:0 4px 12px color-mix(in srgb, var(--brand-color) 22%, transparent);border-radius:50%;place-items:center;font-size:8px;font-weight:800;display:grid}.agent-typing.ai .typing-avatar{background:#172033}.agent-typing>span:last-child{background:#fffffff5;border:1px solid #e2e8f0;border-radius:15px 15px 15px 4px;align-items:center;gap:3px;min-height:34px;padding:8px 11px;display:flex;box-shadow:0 5px 18px #0f172a14}.agent-typing strong{color:#64748b;text-overflow:ellipsis;white-space:nowrap;max-width:145px;margin-right:4px;font-size:9px;font-weight:600;overflow:hidden}.agent-typing i{background:var(--brand-color);border-radius:50%;width:5px;height:5px;animation:1.1s ease-in-out infinite agent-typing-dot}.agent-typing i:nth-of-type(2){animation-delay:.14s}.agent-typing i:nth-of-type(3){animation-delay:.28s}@keyframes agent-typing-dot{0%,60%,to{opacity:.35;transform:translateY(0)}30%{opacity:1;transform:translateY(-3px)}}@media (prefers-reduced-motion:reduce){.agent-typing i{opacity:.7;animation:none}}.conversation-screen .status{z-index:10;color:#64748b;pointer-events:none;background:#fff;border:1px solid #e2e8f0;border-radius:999px;padding:3px 10px;font-size:10.5px;font-weight:600;position:absolute;bottom:58px;left:16px;box-shadow:0 2px 10px #0f172a14}.conversation-screen .status:empty{display:none}.conversation-screen .composer{z-index:5;background:#fff;border:1px solid #e2e8f0;border-radius:24px;grid-template-columns:34px minmax(0,1fr) 34px 38px;align-items:center;gap:5px;padding:4px;display:grid;position:absolute;inset:auto 10px 8px;box-shadow:0 6px 24px #0f172a14}.composer textarea{resize:none;color:#0f172a;background:0 0;border:0;outline:none;width:100%;min-height:36px;max-height:78px;padding:8px 6px;font-size:13.5px}.composer textarea::placeholder{color:#94a3b8}.send-arrow{background:var(--brand-color);color:#fff;width:36px;height:36px;box-shadow:0 4px 14px color-mix(in srgb, var(--brand-color) 35%, transparent);border:0;border-radius:50%;place-items:center;transition:transform .16s,opacity .16s;display:grid}.send-arrow:hover{transform:scale(1.06)}.send-arrow svg{fill:none;stroke:currentColor;stroke-width:2.2px;stroke-linecap:round;stroke-linejoin:round;width:18px;height:18px}.composer-icon{color:#475569;background:#f1f5f9;border:0;border-radius:50%;place-items:center;width:34px;height:34px;font-size:20px;display:grid}.emoji-wrap{position:relative}.emoji-picker{background:#fff;border:1px solid #dfe5eb;border-radius:14px;grid-template-columns:repeat(5,1fr);gap:3px;width:204px;padding:7px;display:grid;position:absolute;bottom:44px;right:0;box-shadow:0 13px 32px #0f172a2e}.emoji-picker[hidden]{display:none}.emoji-picker button{background:0 0;border:0;border-radius:8px;height:32px;font-size:18px}.emoji-picker button:hover{background:#f1f5f9}.prechat-screen{scrollbar-color:color-mix(in srgb, var(--brand-color) 30%, #e0e0e0) transparent;scrollbar-width:thin;background:#fffcfa;padding:22px 16px 18px;position:absolute;inset:0;overflow-y:auto}.prechat-agent{z-index:2;background:#fff;border:1px solid #e0e6ed;border-radius:16px;align-items:center;gap:10px;width:fit-content;max-width:calc(100% - 24px);margin:0 auto -11px;padding:10px 14px 10px 10px;display:flex;position:relative;box-shadow:0 10px 25px #0f172a18}.prechat-agent strong,.prechat-agent small{display:block}.prechat-agent strong{color:#172033;text-overflow:ellipsis;white-space:nowrap;max-width:180px;font-size:13px;overflow:hidden}.prechat-agent small{color:#758296;margin-top:3px;font-size:10px}.prechat-form{background:#fff;border:1px solid #e2e8f0e6;border-radius:24px;gap:13px;padding:27px 18px 18px;display:grid;box-shadow:0 8px 30px #0f172a0f}.prechat-form>p{color:#475569;margin:0;font-size:13px;line-height:1.5}.prechat-fields{gap:12px;display:grid}.prechat-fields label{color:#334155;gap:6px;font-size:12px;font-weight:600;display:grid}.prechat-fields input{color:#0f172a;background:#fff;border:1px solid #cbd5e1;border-radius:10px;outline:none;width:100%;min-height:42px;padding:9px 12px;transition:border-color .16s,box-shadow .16s}.prechat-fields input:focus{border-color:var(--brand-color);box-shadow:0 0 0 3px color-mix(in srgb, var(--brand-color) 15%, transparent)}.prechat-error{color:#b4233a;background:#fff1f2;border:1px solid #fecaca;border-radius:10px;padding:9px 12px;font-size:11.5px;line-height:1.45}.prechat-form>button:disabled{cursor:wait;opacity:.62}.prechat-form>button{background:var(--brand-color);color:#fff;width:100%;height:42px;box-shadow:0 4px 14px color-mix(in srgb, var(--brand-color) 35%, transparent);border:0;border-radius:12px;font-size:13px;font-weight:700}.skeleton-screen{z-index:100;pointer-events:none;background:#fffcfa;position:absolute;inset:0}.skeleton-screen[hidden]{display:none!important}.skeleton-line{background:linear-gradient(90deg,#eef2f7 25%,#e2e8f0 50%,#eef2f7 75%) 0 0/200% 100%;border-radius:6px;animation:1.5s infinite shimmer}.panel footer{z-index:4;color:#64748b;background:#fff;border-top:1px solid #f1f5f9;justify-content:space-between;align-items:center;height:30px;padding:0 14px;font-size:11px;display:flex;position:absolute;inset:auto 0 0}.powered-by{color:#64748b;align-items:center;gap:4px;font-size:11px;font-weight:500;display:inline-flex}.powered-by svg{color:var(--brand-color);fill:currentColor}.powered-by strong{color:#0f172a;font-weight:700}@keyframes message-in{0%{opacity:0;transform:translateY(6px)}to{opacity:1;transform:translateY(0)}}@keyframes panel-open{0%{opacity:0;transform:translateY(8px)scale(.985)}to{opacity:1;transform:translateY(0)scale(1)}}@keyframes chat-dot{0%,60%,to{opacity:.75;transform:translateY(0)}30%{opacity:1;transform:translateY(-3px)}}@keyframes menu-in{0%{opacity:0;transform:translateY(-5px)scale(.97)}to{opacity:1;transform:translateY(0)scale(1)}}@keyframes badge-pulse{0%{box-shadow:0 0 #ef444466}70%{box-shadow:0 0 0 4px #ef444400}to{box-shadow:0 0 #ef444400}}@keyframes status-pulse{0%{box-shadow:0 0 #22c55e66}70%{box-shadow:0 0 0 4px #22c55e00}to{box-shadow:0 0 #22c55e00}}@keyframes shimmer{0%{background-position:200% 0}to{background-position:-200% 0}}@media (prefers-reduced-motion:reduce){*,:before,:after{transition-duration:.01ms!important;animation-duration:.01ms!important}}}@layer talkentra-signal{:root{--widget-canvas:#f7f9fc;--widget-surface:#fff;--widget-soft:#eef3f9;--widget-border:#dce5f0;--widget-text:#101828;--widget-text-soft:#475467;--widget-muted:#667085;--widget-online:#087a55;--widget-danger:#d92d20;--widget-shadow:0 28px 80px #0f172a33, 0 6px 20px #0f172a14;--widget-shadow-sm:0 7px 22px #0f172a13;--widget-fast:.17s cubic-bezier(.2, .8, .2, 1);--widget-enter:.3s cubic-bezier(.16, 1, .3, 1);--widget-settle:.24s cubic-bezier(.16, 1, .3, 1);--widget-exit:.19s cubic-bezier(.4, 0, 1, 1);color:var(--widget-text)}.launcher{background:var(--brand-color);width:58px;height:58px;transition:transform var(--widget-fast), box-shadow var(--widget-fast);border:3px solid #fffffff5;border-radius:50%;padding:14px;bottom:8px;right:8px;box-shadow:0 3px 8px #10182833,0 0 0 1px #0f172a0f}.launcher:hover{transform:translateY(-1px);box-shadow:0 4px 9px #10182838,0 0 0 1px #0f172a0f}.launcher:active{transform:translateY(0)scale(.96)}.launcher.has-custom-logo{background:#fff;padding:5px}.launcher-badge{background:var(--widget-danger);box-shadow:0 2px 8px #d92d2057}html:not([data-theme-ready=true]) .launcher{opacity:0;visibility:hidden;pointer-events:none}html[data-theme-ready=true] .launcher{opacity:1;visibility:visible;pointer-events:auto}.panel{border-color:var(--widget-border);background:var(--widget-canvas);transform-origin:100% 100%;border-radius:20px;animation:none;box-shadow:0 22px 64px #0f172a2e,0 4px 14px #0f172a12,inset 0 1px #ffffffe6}.panel.is-opening{animation:signal-panel-in var(--widget-enter) both}.panel.is-closing{pointer-events:none;animation:signal-panel-out var(--widget-exit) both}.panel header{color:#fff;background:#121d31;border-color:#ffffff14;grid-template-columns:36px minmax(0,1fr) auto;gap:9px;height:68px;padding:0 12px;display:grid}.widget-view{top:68px}.brand-lockup{width:100%;max-width:none;box-shadow:none;transition:opacity var(--widget-fast);background:0 0;border:0;border-radius:0;justify-self:stretch;gap:8px;padding:0;position:static;overflow:hidden;transform:none}.brand-lockup:hover{box-shadow:none;opacity:.96;transform:none}.brand-mark,.brand-lockup>img{background:var(--brand-color);width:34px;height:34px;box-shadow:none;border:1px solid #ffffff70}.agent-copy{flex:auto;min-width:0;display:block}.brand-lockup strong{color:#fff;letter-spacing:-.01em;max-width:100%;font-size:12.5px;font-weight:750;line-height:1.2}.brand-lockup small{color:#ffffffad;text-overflow:ellipsis;white-space:nowrap;max-width:100%;font-size:9px;line-height:1.25;overflow:hidden}.brand-lockup small i,.home-chat-card small i{background:var(--widget-online);animation:2.2s ease-out infinite signal-presence}.panel header button{color:#fff;width:36px;min-width:36px;height:36px;min-height:36px;transition:background var(--widget-fast), color var(--widget-fast), transform var(--widget-fast);background:#ffffff1f}.panel header button:hover{color:#fff;background:#ffffff38;transform:none}.panel header button:active{transform:scale(.96)}.panel header .back-action[hidden]{visibility:hidden;display:inline-flex}.header-actions{gap:6px;margin-left:0}.chat-menu{z-index:50;border-color:var(--widget-border);background:var(--widget-surface);border-radius:13px;width:168px;padding:7px;top:58px;right:12px;box-shadow:0 18px 44px #1018282b}.chat-menu:not([hidden]){animation:signal-popover-in var(--widget-settle) both;transform-origin:100% 0}.panel header .chat-menu button{width:100%;min-width:0;height:auto;min-height:40px;color:var(--widget-text-soft);text-align:left;white-space:nowrap;background:0 0;border-radius:9px;justify-content:flex-start;align-items:center;gap:9px;padding:8px 9px;font-size:12px;line-height:1.2;display:flex}.panel header .chat-menu button span:first-child{background:var(--widget-soft);width:22px;height:22px;color:var(--widget-muted);border-radius:7px;flex:0 0 22px;place-items:center;font-size:11px;display:grid}.panel header .chat-menu button:hover{background:var(--widget-soft);color:var(--widget-text);transform:none}.panel header .chat-menu button[data-mode=chat]{color:var(--widget-danger)}.panel header .chat-menu button[data-mode=chat] span:first-child{color:var(--widget-danger);background:#fff0ee}.panel header .chat-menu button[data-mode=chat]:hover{background:#fff0ee}.close-dialog{border-color:var(--widget-border);background:var(--widget-surface);border-radius:20px;width:min(292px,100% - 32px);padding:24px;box-shadow:0 28px 70px #10182840}.close-dialog[open]{animation:signal-dialog-in var(--widget-settle) both}.close-dialog-x{background:var(--widget-soft);width:34px;height:34px;color:var(--widget-muted)}.close-dialog-icon{width:50px;height:50px;color:var(--widget-danger);background:#fff0ee}.close-dialog p{color:var(--widget-text);font-size:15px}.close-dialog-confirm{background:var(--widget-danger);border-radius:11px;height:44px}.home-view{background:radial-gradient(circle at 88% 4%, color-mix(in srgb, var(--brand-color) 11%, transparent), transparent 36%), linear-gradient(180deg, #fff 0%, var(--widget-canvas) 45%);gap:17px;padding:24px 18px 18px}.home-copy small{color:var(--brand-color)}.home-copy h1{color:var(--widget-text);letter-spacing:-.04em;font-size:28px}.home-chat-card{border-color:var(--widget-border);background:var(--widget-surface);box-shadow:var(--widget-shadow-sm);border-radius:19px;padding:17px}.home-agent,.prechat-avatar{background:var(--brand-color)}.home-chat-card strong{color:var(--widget-text)}.home-chat-card small{color:var(--widget-muted)}.home-chat-card 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